"(This) is a complex program, although there's nothing difficult about using it and the written documentation and online help are exceptionally clear and well written."
"Once you spend some time with the well-organized user's manual, you'll see the scope of (the software's) power."
"And let's hear a cheer for (the) excellent paper-not online-manual..."
"The documentation for (this) is good, so working with the program isn't as scary as you might anticipate at first glance."
"Something becoming more unusual in software distribution these days - (the software) comes with a complete printed manual instead of the inevitable PDF file we have come to know and hate. It's even a very good, complete manual. The first third of the more than 200 page book gives an overview of (it) and how to use the various components. The rest of the manual is devoted to the details of every plug-in and type of shortcut, complete with examples and lots of screen shots."
"I want to mention that the printed manual is amazing...I wondered to myself if the technical writers were schooled by Miss Manners and gathered daily to drink tea from fancy China while addressing each others at "sir" and "madam". It is quite obvious that the writers gave their writing and structure careful attention."
"...the hardcopy documentation was excellent..."
"Overall (they have) a winner...The interface is simple and attractive, the package is easy to install and use, and the documentation is well written and accurate."
"Regardless of your approach, the Administrator Manual quickly leads you through the steps to get your server up and running, including dialog with your ISP when necessary."
"Each manual is thorough and well-written, especially (the) QuickStart manual and introduction to Internet mail."